ProductiveRN is designed from the ground up to meet the security and privacy demands of hospital environments.
Last reviewed: July 2026We apply security controls at the application, transport, and storage layers to protect patient-adjacent and operational data.
All data is transmitted over TLS 1.2+. HTTP Strict Transport Security (HSTS) is enforced, preventing downgrade attacks.
Personally identifiable information (PII) including names, email addresses, and mobile numbers are encrypted in the database using AES-256.
All passwords are hashed using bcrypt with a cost factor designed to resist brute-force attacks. Plaintext passwords are never stored or logged.
Login and password reset endpoints are rate-limited by IP address. Accounts are temporarily locked after repeated failed attempts.
Every request is authenticated and scoped to the user's organization. No user can access data belonging to another institution.
Security controls are applied throughout the application layer, not bolted on after the fact.
All user input is validated and escaped before use in database queries. Integer parameters are strictly cast; string parameters are sanitized via the database driver's escape function.
All data rendered in HTML is encoded to prevent cross-site scripting (XSS). Security headers including X-Content-Type-Options and X-Frame-Options are enforced at the server level.
Detailed error messages are suppressed in production. No stack traces, query errors, or internal paths are exposed to the browser.
Automated SMS alerts for staffing and clinical events are designed to minimize PHI exposure. Token-based links expire within 4 hours and grant read-only access scoped to a single record.
ProductiveRN is built to support covered entities in meeting their HIPAA Security Rule requirements. We offer a Business Associate Agreement (BAA) to all customers.
ProductiveRN is hosted in a managed environment with redundant infrastructure and regular backups.
If you have a security concern, have discovered a potential vulnerability, or need to discuss compliance requirements for your organization, please reach out. We take all reports seriously and respond promptly.
Contact Our Security Team